AUSTIN, Texas–(BUSINESS WIRE)–CrowdOut announces the recent closing of a senior secured term loan to Austin-based Personiv, to support the acquisition of John Keells BPO, a Gurgaon, India-based provider of customer engagement services including inbound and outbound voice, multichannel service management, tech support, and back office support.
Personiv is a business process outsourcing company that boasts over 2,000 employees in three different countries, providing services from customer engagement to back office support and recruiting to website and graphic design.
“CrowdOut’s deep understanding of business needs within service industries makes them a great partner to work with as we continually expand the scope of our services to better serve our clients,” said David Lesniak, CEO of Personiv. “We enjoyed working with CrowdOut and appreciate their support in this transaction.”
“CrowdOut is delighted to work with Personiv on this exciting strategic acquisition. It’s an acquisition that will make Personiv stronger as a company by providing new skill sets and capabilities to their already robust service offering,” said Brian Gilmore, President of CrowdOut. “Middle market companies like Personiv have historically had difficulty accessing the debt capital markets outside of traditional bank financing. With CrowdOut’s network of family offices, institutions and accredited investors, our goal is to provide companies with a friendly, cost effective financing alternative, while simultaneously delivering above average risk-weighted returns to our investors.”
Personiv provides quality outsourced services to companies around the world by developing key processes and systems designed to save time and money. From customer engagement to back office and recruiting to design, their teams of highly skilled talent stand ready to complete projects with quality and confidence, allowing customers to focus on goal-reaching strategic priorities. With more than 30 years of experience and sites in three countries, Personiv hires, trains and retains top talent to provide customized, global solutions. For more information visit http://www.personiv.com.
CrowdOut is a debt syndication platform for middle market Companies. The firm provides companies senior, unitranche, and subordinated debt through its platform while offering family offices, institutions, and accredited investors the opportunity to invest in private debt on a deal-by-deal basis. Having arranged more than $68 million of senior and subordinated loans, this marks CrowdOut’s fifth transaction since its founding in 2015. To learn more please visit www.crowdout.com.